Click & collect information

Browse our beautiful furniture and gifts online, place your order securely, and collect your purchases directly from our Littleport store at your convenience. We provide free on-site parking and friendly assistance to ensure picking up your items is completely seamless.

Everything you need to know about collecting your order

Here are answers to common questions about collecting your online orders from Interiors of Ely, from timescales and collection procedures to parking and heavy lifting.

When will my order be ready for collection?
If you purchase an item currently on our shop floor, it is available for collection straight away during our normal opening hours. If your piece is bespoke or made to order, we will provide a realistic timescale and notify you as soon as it is ready.

What do I need to bring when collecting my order?
Please bring along a copy of your order confirmation email, either printed out or displayed on your smartphone or mobile device, so our team can quickly locate and hand over your purchase.

Where is the shop located?
You can collect your items directly from Interiors of Ely in Littleport. We look forward to welcoming you to our showroom when you come to pick up your order.

Can someone else collect my order on my behalf?
Yes, as long as the person collecting has a copy of your order confirmation email and your full name, our team will be pleased to release the items to them.

How long can you hold my order for me?
If you are unable to collect right away, there is no need to worry. We are very happy to hold your items safely in our store for up to a couple of weeks until you are ready to visit.

Is there parking available at the Littleport store?
Yes, we have free parking on site right outside the store, making it easy and stress-free to pull up and collect both small gifts and larger furniture items.

Do you offer help with loading larger furniture pieces?
Absolutely. We are more than happy to assist with loading heavier or bulkier items into your vehicle if required. Just let our team know when you arrive.

What should I do if I need to delay my collection further?
If unforeseen circumstances mean you cannot collect within a couple of weeks, simply get in touch with us by phone or email, and we will do our best to make suitable arrangements for you.

Ready to find your next favourite piece?

Explore our range of stylish home furniture and unique gifts today. Order online and pick up your items at our Littleport shop whenever you are ready.